We encourage you to participate in the HP Product Improvement Program. If you choose to participate,
HP will capture anonymous information which will be used to improve your experience with HP products.
HP will use the information to:
-
Improve new PCs and printers
-
Troubleshoot issues more effectively
-
Recommend solutions
-
Increase relevancy of messages
+ What type of data is collected?
The collected data includes, but is not limited to:
-
Use of HP Support Assistant features such as search, tune-up, diagnostics tools, support content, and contact options
-
Overall usage and performance data of HP applications
-
Information on non-HP applications such as software application title, version number,
usage statistics, and general system information. HP does not collect information on
specific actions taken in these applications.
-
HP Active Health collects the following types of data:
-
Hardware configuration and hardware errors.
-
System configuration and system errors.
-
Application configuration and application errors.
-
Hardware, OS, and software performance attributes.
-
BIOS configuration and BIOS errors.
HP collects and analyzes usage and technical data from your device for the purposes
of providing our products and services, including updates and alerts, delivering
information and benefits relevant to you, and improving products, services and business
operations. HP may also analyze this data in combination with other personal data
collected in accordance with the
HP Privacy Statement
, from you, other HP customers, or third parties. You can opt out at any
time. Data will be collected when you are off-line and transferred the next time you
are on-line. HP will not contact you directly without your approval or request.
You have successfully participated in the HP Product Improvement Program. Thank you for your support!
© 2020 HP Development Company, L.P.